Shipping policy

 

• We charge a 10€ shipping flat for domestic orders, a 20€ flat for orders within Europe (EU & European Non-EU countries), and a 45€ flat for international orders outside of Europe. 

• All orders are dispatched through UPS. Upon fulfillment and shipment of your order, a tracking number will be sent to the email address provided at checkout.

• Packages are usually shipped at the end of the week (mostly on Fridays), therefore order processing may take up to 5 business days.

• Estimated transit times vary based on the destination country and local customs procedures. Please be aware that customs inspections and clearance procedures may result in delays that are beyond our responsibility or control.

• Recipients of international shipments may be required to pay import duties, customs charges, taxes, or other government-imposed fees applicable in the destination country. Any such charges are the sole responsibility of the customer.

• After an order has been handed over to UPS and tracking information has been issued, we assume no responsibility for packages that are lost, stolen, damaged, or delayed during transit. Any claims, investigations, or delivery-related concerns must be pursued directly with the shipping company.

• Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete. We cannot be held liable for delivery issues, failed deliveries, or additional costs resulting from incorrect, incomplete, or inaccurate address information supplied by the customer.

For any questions or shipping related requests, please contact us prior to your purchase.